Laundry operations in aged care face growing pressure as the workforce becomes older or enters the job with limited skills. Many staff lack a clear understanding of correct procedures, especially when formal training is absent. The work is physically demanding, leading to shortcuts that increase risks. Without strong guidance, infection control processes are often misunderstood or inconsistently applied, creating potential hazards for residents and staff. Facilities must prioritise simple, practical training, clear visual instructions, and supportive supervision to build confidence and competence. Strengthening systems, not just individual effort, is essential for safe, reliable, and compliant laundry performance in aged‑care environments.