Kitchen-food services consultant
to organisations in aged and health care, hospitality and beyond.

Providing organisations with
efficient, cost effective processes,
for in-house staff to consistently deliver
an enhanced dining experience.

Are you’re looking to improve or establish in-house kitchen / food preparation services in an aged or health care facility, or another environment catering for residents? Creek Solutions can guide you through the entire process from facility design, to assessing current operations, creating food safety programs, menu development, staff training, equipment choices, financial planning and so much more to ensure your in-house operation is successful.

We help organisations to

Improve existing in-house kitchen / food services

OR

Setup new in-house kitchen / food service facilities

Some of the key services we aim to improve or establish in your organisation… (among many others) include:

Design kitchens
(new & rebuilds).

Plan effective layouts and processes for in-house kitchen services.

Develop food safety programs.

Tailor made for your organisation. Easy to follow for all employees.

Make staff workflows more efficient.

Avoid wasted hours and unnecessary staff expenses.

Modern menu development

Meet nutritional requirements and enhance the dining experience.

Equipment selection

Recommend equipment for efficient production and safe handling of food.

Training of staff

Direct training and ongoing monitoring of correct procedures.

Establish financial costs & asset registers.

Short & long term expenses, plus life cycle of high value items.

KPI

Development of clear KPI's to ensure catering meets key expectations.

Assistance reaching financial goals.

Work with industry average financial benchmarking.

Success or failure of food services can make or break an organisation.

Being a daily measure of resident satisfaction, a matter of external review and a significant expense, it is crucial to refine every element in your food service operations.

Success or failure of food services can make or break an organisation.

Being a daily measure of resident satisfaction, a matter of external review and a significant expense, it is crucial to refine every element in your food service operations.

Here is a little more insight into some of our services:

Food safety programs

Creek Solutions has a long record of assisting organisations to develop successful Food Safety Programs. Our practical approach allows Food Safety Programs to be developed which can be easily understood and followed by all food service and catering employees within an organisation.

Process development

Cost controls are an important aspect of any operation. With Aged Care in particular, there are many fixed costs that need to be managed. The introduction of simple processes can achieve quality outcomes.

Creek Solutions can assist your organisation to map out all catering processes, ensuring that all assigned tasks can be scheduled to the appropriate staff members, achieving quality outcomes.

New developments

A truly effective kitchen needs to be conceptually planned with consideration of every process woven into the ‘big picture’. A kitchen is not just the walls that contain the equipment, but all the related processes to the residents. 

If you are planning a new build, or starting over with your existing commercial kitchen, it is crucial to plan well in every aspect before construction commences. An investment in planning with Creek Solutions can avoid you being stuck with an impractical kitchen, which can be very costly in the long run. A well planned kitchen will deliver an effective and efficient workspace for years to come. 

Other key areas
  • KPI – Development of catering KPI’s.
  • Work process – Operational re-design of work processes.
  • Menu development – menus are provided that meet the nutritional requirements of the resident. Menus can be introduced with one or multiple choice.
  • Equipment selection – recommendations will be made for a range of equipment that is available which allows for efficient production and safe handling of food to occur.
  • Food safety programs – are designed that are tailor made to an organisations operation.
  • Food service techniques – table setting, meal service etc.
  • Training – all areas.

Creek Solutions has written our Food Safety Program which resulted in two consecutive “A” results – the NSW Food Authority auditor commended the manual and related process controls as being thorough and practical to follow.

Gunnedah Aged Care Services Limited

The hands-on approach you led with the Food Safety Program preparation we recently implemented at both our facilities, ensured a comprehensive application for staff and positive compliance outcomes.
Gosford RSL Leisure Living

The quality of food service was described as “Excellent” by a representative of the ‘Aged Care Standards and Accreditation’ after a recent assessment.

Three Tree Lodge, Lithgow

Creek Solutions Exceeded expectations by providing timely and erudite advice at a time when it was most required.

Three Tree Lodge, Lithgow

Creek Solutions has provided the facility with Safe Food Handling Manual and education. The facility has since been awarded “A” ratings with the NSW Food Authority following their audit of our food handling.

Marian Nursing Home

The company provided not only tried and true templates for a Food Safety Program that gained the facility an “A” rating from the Food Authority of N.S.W. in a matter of weeks, but also provided comprehensive ongoing support in the form of staff training and clerical advice.
Three Tree Lodge, Lithgow

Enquire

If you’re ready for positive change in your organisation, start a conversation with Paul Creek today.